Returns & Exchanges
At TooTimid.com, we want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. For hygiene reasons, certain intimate apparel and accessories must remain in their original sealed packaging to qualify for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn condition.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing