Frequently Asked Questions
Everything you need to know about shopping with TooTimid.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking number so you can monitor your package's journey to your doorstep.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental U.S. We also offer expedited shipping options at checkout for those who need their fashion fix sooner.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that for hygienic reasons, certain intimate apparel cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide. Since fit can vary between styles, we recommend checking your measurements against our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Is my packaging discrete?
Yes, we respect your privacy. All orders are shipped in plain, unmarked packaging with a neutral return address that does not mention TooTimid or the contents.